Returns & Exchanges
At Yachew, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for most items. If your order isn't quite right, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Return
Log in to your Yachew account or visit our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing